Get Started

If you’re new here, please visit our Get Started page and complete the Pre-appointment Questionnaire to begin your journey with us. Once completed, we’ll reach out to discuss suitable psychologists and book your first session. ​

We strive to match you with a psychologist who best fits your needs based on the information provided in the Pre-appointment Questionnaire. However, if you have a specific preference, please let us know, and we will do our best to accommodate your request.​

Our individual therapy sessions, which last 50 minutes each, are priced between $230 and $280. You can find information about our Medicare rebates, which range from approximately ~$100 to ~$150 under mental health care plans, on Our Fees page.

We embrace and support individuals of all bodies and abilities. While some of our rooms can only be accessed via one or two steps, we’ll be ready with portable ramps to assist. If you have specific accessibility requirements, please reach out to us so we can discuss how best to meet your needs.

We do not offer bulk billing; however, clients with a Mental Health Care Plan from a referring GP, psychiatrist, or paediatrician will receive a Medicare rebate of up to $145. For more details on fees and rebates, please refer to our Fees page. ​

We specialise in the assessment and treatment of various mental health issues for adolescents and adults aged 15 years and older. ​

Yes, there are street parking options, including free and metered spots, near our clinic. For detailed information on parking and public transport options, please visit our Getting Here section. ​

If you require crisis support, please call Lifeline on 13 11 14. In case of an emergency, please call 000 or attend your nearest hospital emergency department. ​

Find the right service for your situation via our Getting Help in Crisis page.

Please note that we do not provide a crisis response service.

• If you cancel or reschedule within 48 hours of your session, a 50% fee applies.
• If it’s within 24 hours, or you don’t show up — the full session fee will be charged.
• For Monday appointments, notice must be given by 9am on the preceding Friday. After this time, the 24-hour cancellation policy applies.

In the morning, we offer an appointment at 8 am, and in the afternoon and evening, we have slots available at 5 pm, 6 pm, and 7 pm. Please contact our admin to check if your psychologist is available at any of these times throughout the week.