James plays a key role in how the clinic runs — helping our people get started, supporting clinicians, and building systems that make things smoother for everyone. He’s deeply involved in everything from client intake to refining the day-to-day operations that keep a modern clinic ticking.
With a background in design, leadership and a love for thoughtful experiences, James brings a creative lens to clinic life. He’s always looking for better ways to support our people, from their first contact with the clinic to when they’re ready to move on. His focus is on making the client experience welcoming, inclusive, and human.