If you or someone you know is in immediate danger, call triple zero (000). The helplines below provide 24/7 crisis support.
Getting Help in Crisis
There are many organisations in Australia providing free, confidential mental health support by phone and online. Find the right service for your situation below.
Important Note: Make Lemonade does not provide crisis or emergency support.
If you are experiencing...
Find support based on what you’re going through. Click headings to reveal the related service/organisation.
Crisis & Suicide
Lifeline
24/7 crisis counselling and suicide prevention. Also text 0477 13 11 14 or chat online.
Call 13 11 14
Suicide Call Back Service
Support for anyone feeling suicidal, and for those worried about someone else. Available 24/7.
Call 1300 659 467
Depression & Anxiety
Beyond Blue
Support, information and online chat for depression and anxiety. Available 24/7.
Call 1300 22 4636
MindSpot
Free online assessment and treatment programs for anxiety, stress and depression. Not an emergency service.
Call 1800 614 434
Medicare Mental Health
Connects you to local mental health services. Mon–Fri 8:30am–5pm.
Call 1800 595 212
Eating & Body Image
Butterfly National Helpline
Support for anyone affected by eating disorders or body image concerns. Mon–Fri 8am–midnight.
Call 1800 33 4673
Eating Disorders Victoria
Free confidential counselling for Victorians. Mon–Fri 9:30am–4:30pm.
Call 1300 550 236
Complex Mental Health & Trauma
SANE Australia
Support for people living with complex mental health issues, and their families. Visit sane.org for contact options.
Go to sane.org
Blue Knot Foundation
Support and resources for adult survivors of childhood trauma and abuse. 7 days 9am–5pm.
Call 1300 657 380
Substance Use
National Alcohol and Other Drug Hotline
Free, confidential advice and referral to your local alcohol and drug service. Available 24/7.
Call 1800 250 015
Grief & Loss
Griefline
Free, confidential support for anyone experiencing grief, loss or life change. 7 days 8am–8pm.
Call 1300 845 745
Violence & Safety
1800RESPECT
Counselling, information and referral for domestic and family violence. Available 24/7.
Call 1800 737 732
Full Stop Australia
Free counselling for people impacted by sexual, domestic or family violence.
Call 1800 385 578
Financial Stress
Financial Counselling Australia
Free, confidential financial counselling. Mon–Fri 9:30am–4:30pm.
Call 1800 007 007
Connection & Loneliness
FriendLine
Confidential and anonymous connection for anyone feeling lonely or wanting to chat. Register for friendly calls or use online chat Mon 5–8pm, Wed 1–4pm.
Go to friendline.org.au
Your Community
Specialised support for specific communities, identities and life situations.
If you are a young person (aged 5–25)
Kids Helpline
Australia’s only free 24/7 counselling service for children and young people aged 5–25.
Call 1800 55 1800
headspace
Free online and phone support for young people aged 12–25 and their families.
Call 1800 650 890
ReachOut PeerChat
Free anonymous online chat with a trained support worker for ages 16–25. Mon–Thu 3–8pm, Fri 11:30am–4:30pm.
Go to au.reachout.com/peerchat
If you are a man
MensLine Australia
Professional telephone and online counselling for Australian men. Available 24/7.
Call 1300 78 99 78
If you are an Aboriginal or Torres Strait Islander person
13YARN
Free, confidential 24/7 crisis support run by and for Aboriginal and Torres Strait Islander people.
Call 13 92 76
Thirrili
Support for Aboriginal and Torres Strait Islander peoples following suicide or fatal critical incidents. Available 24/7.
Call 1800 805 801
Brother to Brother
24/7 crisis line for Aboriginal men experiencing family violence.
Call 1800 435 799
If you are a member of the LGBTIQ+ community
QLife
Peer support and referral for sexuality, identity, gender, bodies, feelings and relationships. 7 days 3pm–9pm.
Call 1800 184 527
Full Stop Australia — Rainbow Helpline
Free 24/7 counselling for LGBTQ+ people impacted by sexual, domestic or family violence.
Call 1800 497 212
If you are pregnant or a new parent
PANDA
Support for families affected by anxiety and depression during pregnancy and in the first year of parenthood. Mon–Fri 9am–7:30pm, Sat 9am–4pm.
Call 1300 726 306
ForWhen
Connects new and expecting parents to perinatal mental health services in their area. Mon–Fri 9am–4:30pm.
Call 1300 24 23 22
Dads In Distress
Peer support for separated dads.
Call 1300 853 437
If you are a veteran or ADF family member
Open Arms
Free, confidential counselling for anyone who has served at least one day in the ADF, and their partners and families. Available 24/7.
Call 1800 011 046
If you are a farmer or blue-collar worker
Rural Aid
Free, confidential counselling for farmers and their families. Mon–Fri 9am–4pm.
Call 1300 175 594
TIACS
Free, confidential counselling for blue-collar workers. Mon–Fri 8am–10pm. Call or text.
Call or text 0488 846 988
If you speak a language other than English
Translating and Interpreting Service (TIS National)
Connects you with mental health helplines in your language. Available 24/7.
Call 131 450
If you are Deaf or have a hearing impairment
National Relay Service
Free relay support when calling any mental health helpline. Video Relay available Mon–Fri 7am–6pm, Sat 8am–12pm. Available 24/7.
Call 0423 677 767
You Care About
If you are a carer, family member or friend supporting someone with a mental health problem, these services are here for you too.
If you are supporting a young person
Kids Helpline
Free 24/7 counselling for parents of children and young people aged 5–25.
Call 1800 55 1800
headspace
Free online and phone support for families and friends of young people aged 12–25.
Call 1800 650 890
If you are supporting someone with an eating disorder
Butterfly National Helpline
Support for families and friends of those with eating disorders. Mon–Fri 8am–midnight.
Call 1800 33 4673
If you are a partner or family member of ADF personnel
Open Arms
Free counselling for partners and families of anyone who has served in the ADF. Available 24/7.
Call 1800 011 046
If you are supporting someone with drug or alcohol issues
Family Drug Support
Information and support for families of people struggling with drugs or alcohol. Available 24/7.
Call 1300 368 186
