We like to consider ourselves to be practical people, so we’ve outlined the steps needed to help you set up your first appointment.
Get started
If you’re new here, we assure you that we'll be there to listen and collaborate from the very beginning, aiming to make a significant difference in your journey.
Our enrolment process
Pre-appointment Questionnaire
A short questionnaire to help us understand you a little better and to kickstart your enrolment process.
Go to Questionnaire.
We’ll contact you
We’ll reach out to you to discuss suitable Psychologist and book your first in-person or telehealth appointment.
Enrol yourself
We’ll email you our enrolment and consent form for you to fill out prior to your first appointment.
Pre-appointment Questionnaire
This short questionnaire helps us understand your circumstances a little better and kickstarts your onboarding process. Once completed, we’ll reach out to tee up your first appointment.
Frequently Asked Questions
What conditions do you specialise?
We specialise in a wide range of mental health conditions including Anxiety, Depression, ADHD, and Psychosis to name a few. See Conditions page for full list.
What treatment services do you offer for mental health?
We offer a range of services including ACT, CBT, EMDR and more. See Treatments page.
How do I schedule an appointment?
Appointments are best scheduled via our online booking system. See Appointments page.
Can I see photos of your clinic?
Find photos of Our Clinic on our About us page.
I would like to learn about my psychologist's background and approach?
You can find this information under Our Team on our About us page. Here we share their educational background, areas of expertise, and therapeutic approaches.
What are your fees?
See Our Fees page for specific pricing information and rebate/insurance options.
Where can I find mental health resources and wellness tips?
Learning more about mental health conditions on our Conditions page and our Treatments options on our Treatments page. Check out Our Blog for tips, podcasts, and book recommendations.
How can I contact your office with questions?
You can send as a Message, or write us an Email at hello@makelemonade.com.au, or shoot us a call at 03 9122 5254. Please just note, our team moves in and out of sessions throughout the day and you may need to leave a message. We’ll do our best to return your call once we are out of session.
What should I do in a mental health crisis?
If you require crisis support, please call Lifeline on 13 11 14. In case of an emergency, please call 000 or attend your nearest hospital emergency department.
